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Future of Broadband in Portland
Everyone answer for your own home. If you are a business owner/manager (except home-based businesses), please answer separately for your business.
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Do you use the Internet?
All day, every day
Within the last day
Within the last week
Within the last month
Within the last year
Never
Clear selection
Do you have Internet in your home/business?
Yes
No, because too expensive
No, because not available
No, because don't need it
Other:
Clear selection
Who provides your home/business Internet service?
Comcast
CenturyLink (fiber)
CenturyLink (DSL)
Frontier (fiber)
Frontier (DSL)
A fixed wireless provider
Another fiber provider
Dial up
Other:
Clear selection
About how much is your monthly Internet service in your home/business (excluding mobile plans)?
Your answer
Do you ONLY have Internet access through a mobile data plan?
Yes
No
Clear selection
About how much is the price per month for your family's mobile service?
Your answer
Do you ONLY have Internet access through the generosity of someone who is not in your household (e.g. free wifi, a neighbor, at work, the library)?
Yes
No
Clear selection
What do you dislike about your home/business Internet service? (check all that apply)
Price
Reliability
Customer service
Billing
Lack of choices in providers
Download speed
Upload speed
Bandwidth caps
Lack of network neutrality guarantees
Lack of privacy guarantees
Your subscription fees funding ISPs lobbying to tilt regulation in their favor
Other:
When there is a dispute with your home/business Internet provider, from which institutions can you get satisfaction? (check any that apply)
US Congress
Federal Communications Commission
State legislature
Oregon Public Utilities Commission
Oregon Department of Justice
Mount Hood Cable Regulatory Commission
Office of Community Technology
City Council
None of these institutions can/will help
Other:
In a perfect world, how could your home/business Internet service be better (i.e. things you can't do now)?
Your answer
How important is it for students to have Internet access?
Not important
1
2
3
4
5
Very Important
Clear selection
How important is it for low-income families to have Internet access?
Not important
1
2
3
4
5
Very Important
Clear selection
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